Job Description

Key Responsibilities

Greeting and Welcoming:

Greet all guests, clients, and visitors in a professional and friendly manner.

Communication Management:

Answer, screen, and forward incoming phone calls, and manage email and physical correspondence (mail/deliveries).

Reception Area Management:

Ensure the front desk and lobby area remain tidy, organized, and presentable.

Administrative Support:

Perform various administrative and clerical tasks such as data entry, filing, photocopying, and managing office supplies inventory.

Scheduling and Coordination:

Assist with scheduling meetings, updating calendars, and coordinating appointments or travel arrangements.

Problem-Solving:

Handle inquiries and complaints, resolving issues promptly or directing them to the appropriate personnel.

Security and Procedures:

Monitor front office security by following safety procedures, managing visitor logs, and controlling access via the reception desk.
Required Qualifications and Skills

Education:

Typically a high school diploma or equivalent; additional certification in office management or hospitality is a plus.

Experience:

Proven work experience in a front office, receptionist, or customer service role is often preferred.

Technical Skills:

Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with general office machines (printers, fax, etc.).

Soft Skills:

Excellent verbal and written communication skills. Strong organizational and multitasking abilities. A professional attitude and appearance. Strong customer service orientation and problem-solving skills. Ability to be resourceful, proactive, and work in a fast-paced environment
Job Types: Full-time, Permanent, Fresher, Internship

Pay: Up to ₹240,000.00 per year

Work Location: In person