Job Description

Guest Service & Satisfaction Ensure seamless check-In & check-out, Handle guest complaints.
Team Management - Supervise, Guide & support F.O Team, Staff Scheduling, duty roaster & shift planning
Operations & Administration - Check up on daily Front desk operations, Maintain reservations, Room Allocation & Occupancy
Coordinate with other department - Coordinate with H.K for room status update, F&B, Sales, Finance department as required.
Revenue & Upselling - Upgrading Room sell to maximize revenue,
Monitoring room rates and availability.
Reporting & Documentation - Maintain records, submit shift handover and daily reports to the Hotel Manager.
Job Type: Full-time

Pay: ?20,000.00 - ?30,000.00 per month

Benefits:

Food provided Health insurance Leave encashment Life insurance Paid sick time Provident Fund
Application Question(s):

Have you worked in Front office in hotels and do you have check in and check out experience?
Experience:

Hotel management: 3 years (Required)
Work Location: In person