Job Description

Job Title:

Front Office Administrator (Female)

Location:

Cochin

Job Type:

Full-Time

Department:

Administration & Client Services

Reporting To:

Branch Manager

About Splash Gain Associates

Splash Gain Associates is a leading institution engaged in

Overseas Recruitment

,

Medical Training (Prometric, DHA, HAAD)

, and

Language & Skill Development Programs

. We provide high-quality services to healthcare professionals and institutions across the GCC and India.

Position Overview

We are seeking a

smart, presentable, and well-mannered female Front Office Administrator

to be the face of our organization. The ideal candidate will have a

pleasing personality

,

positive attitude

, and strong communication skills to manage front-desk operations and ensure a warm, professional experience for all visitors, students, and clients.

Key Responsibilities

1.

Reception & Client Handling

Greet and assist walk-in clients, students, and visitors with a friendly and helpful approach. Handle incoming phone calls and WhatsApp messages courteously. Direct enquiries to the appropriate departments or staff.
2.

Administrative Support

Manage daily attendance registers, visitor logs, and appointment schedules. Assist with admission form filling, data entry, and document collection. Maintain the front office area in a neat, organized, and welcoming manner.
3.

Coordination & Communication

Coordinate between departments for smooth flow of operations. Follow up with students on fee payments, class schedules, or document submissions. Provide basic information about services offered by the Recruitment and Education divisions.
4.

Record Keeping & Reporting

Maintain soft and hard copies of student registration and inquiry forms. Share daily front-desk activity reports with the administrative head. Support in arranging meetings, interviews, and training sessions.

Required Skills & Qualities

Minimum qualification: Graduation in any stream. 1-2 years of front office/receptionist experience preferred (freshers with confidence can also apply).

Pleasing personality

with a warm, welcoming attitude. Excellent communication skills in English and Malayalam (Hindi/Tamil is a plus). Basic computer proficiency (MS Office, email, WhatsApp Business). Polite, responsible, and customer-oriented approach. Well-groomed and punctual.

Work Schedule

6 days/week Timings: 9:00 AM - 5:00 PM
Job Types: Full-time, Permanent

Pay: ₹12,000.00 - ₹18,000.00 per month

Supplemental Pay:

Commission pay Performance bonus
Application Question(s):

Are you a female candidate with a pleasant personality and good communication skills
Are you proficient in using basic computer tools like MS Office, email, and WhatsApp Business
* Can you join immediately