Job Description

Position: Front Office & Administration Coordinator

Location: Shantiniketan School, Kunnumpuram

Reporting To: Principal & Administrative Head,

Employment Type: Full-time

Overview

Join Shantiniketan School as our Front Office & Administration Coordinator! As the welcoming face of our campus, you'll ensure smooth front office operations, assist prospective families, uphold facilities standards, and energize our school's social media presence. This is a fantastic opportunity to make an impact within a vibrant educational community.

Responsibilities

Greet visitors, parents, and students and direct them appropriately. Manage phone calls, emails, and all front desk correspondence. Provide information and support for admission enquiries; maintain detailed enquiry records and follow-up logs. Supervise housekeeping staff and help coordinate with vendors to ensure school facilities are well maintained. Collaborate with teams to update and manage official school social media pages and communications. Collect department updates for announcements and ensure brand consistency online. Provide administrative support to the Principal and Administrative Head, maintaining school registers and documentation.

Required Qualifications & Skills

Bachelor's degree (Administration, Management, or Communications preferred). 2-4 years' professional experience in front office, school administration, or operational support. Excellent English communication and interpersonal skills with a welcoming attitude. Strong proficiency in MS Office, email handling, and social media platforms. Ability to multitask, prioritize, and coordinate across teams. Well-organized, detail-oriented, and adaptable.

Key Competencies

Strong organizational and time management skills. Professional and courteous demeanor. Collaborative team player able to work across departments. Attention to detail with problem-solving mindset.

What We Offer

Supportive and positive work environment in an established school. Opportunities for professional growth and skill development. A chance to play a central role in school operations and online engagement.

Performance Metrics

Accuracy and professionalism in front office operations. Prompt response to admissions and visitor enquiries. Maintenance of school cleanliness and facility standards. Consistency and engagement in school social media. Quality administrative support and coordination provided.
Job Type: Full-time

Experience:

work: 4 years (Required)
Work Location: In person