This position of Receptionist consists of answering inquiries from clients, customers, and visitors. You will be in charge of giving clients directions to various parts of the office, contacting employees regarding visitors, answering phones, and taking messages. You will need excellent written and verbal communication skills, as well as competency in Microsoft Office applications such as Word and Excel. Fresher / Prior experience as a receptionist is also helpful.
Responsibilities:
Collect, sort, distribute and prepare mail, messages, and courier deliveries.
File and maintain records.
Greet persons entering the establishment, determine the nature and purpose of the visit, and direct or escort them to specific destinations.
Hear and resolve complaints from clients.
Perform administrative support tasks.
Ensure the workplace is clean at all times.
Assist the clients with meeting room booking, directing query/enquire/issue calls to concerned departments.
Requirements:
A high school diploma or Bachelors Degree.
Ability to give full attention to what other people are saying, actively look for ways to help people, and adjust actions concerning other people's actions.
Excellent written and verbal communication skills.
Proficient with MS Office (Word, Excel, PowerPoint)