Handle reservations via calls, emails, and online platforms with accuracy and professionalism.
Maximise revenue by monitoring seasonal trends, applying selling techniques, and ensuring room bookings are guaranteed.
Prepare quotations, confirmations, and manage cancellations/no-shows as per policy.
Maintain strong guest relationships and resolve queries to ensure repeat business.
Support in training, guiding, and monitoring the reservations team.
Coordinate with sales and front office for smooth operations.
Requirement
0-4 years of experience
Strong communication & customer service skills.
Positive attitude, teamwork, and attention to detail.
Immediate Joiner
Job Type: Full-time
Pay: ₹8,513.21 - ₹40,274.15 per month
Benefits:
Provident Fund
Experience:
Hotel: 1 year (Preferred)
Location:
T Nagar, Chennai, Tamil Nadu (Preferred)
Work Location: In person
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