Job Description

As a Technical Support Agent, you would analyse, answer, and escalate technical support questions on Google Advertising eco system from the developer community through Google forums, email, and Googler created internal issues. Web product development experience using html5. Understanding of deep debugging and troubleshooting. Capable of running html applications in browsers and devices. Nice to have Experience using Charles proxy for debugging network traffic IMA - (Interactive Advertising Bureau) Experience serving video on any mobile or web platformFamiliarity with video specs (e.g. VAST/VPAID)Experience with HLS and DASH video streaming protocolsExperience with Chrome Cast or other connected TV platformslMA only Experience with Roku and BrightScript Good to have knowledge on IMA SDK (or/and) Google Mobile Ads SDK. Understanding of the online advertising eco system.

About Virtusa

Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 27,000 people globally that cares about your growth -- one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us.


Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence.


Virtusa was founded on principles of equal opportunity for all, and so does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.