Greet all members and visitors warmly and professionally. Handle all incoming calls, inquiries, and walk-ins. Maintain cleanliness and organization of the reception area.
Sales & Lead Conversion:
Convert walk-in inquiries into memberships. Follow up with leads through calls, messages, and emails. Achieve monthly and quarterly sales targets.
Relationship Management: Build and maintain strong relationships with key clients, stakeholders, and partners to enhance customer satisfaction and loyalty.
Market Analysis: Conduct market research to identify trends, competitor activities, and customer needs, adjusting strategies accordingly.
Promotions & Marketing Support:
Promote ongoing offers, events, and referral programs. Assist in distribution of flyers, posters, and social media content (if applicable).
Cash Handling & Billing:
Handle billing, receipts, and POS transactions. Maintain a daily cash register and ensure reconciliation.
Customer Engagement & Retention:
Create a friendly and welcoming environment to ensure member retention. Conduct feedback surveys and communicate issues to management.
Team Collaboration:
Coordinate with trainers, housekeeping, and other staff. Participate in team meetings and sales training sessions.
Facility Knowledge:
Be well-versed with all gym services, schedules, facilities, and trainer details. Provide accurate information and facility tours to prospects.
Reporting: Provide regular sales forecasts and reports to senior management, highlighting achievements, challenges, and opportunities.
Responsibilities
Sales Strategy Development:
Create and implement regional sales strategies to achieve revenue targets and expand market share.
Team Leadership:
Recruit, train, and mentor a high-performing sales team, fostering a collaborative and results-oriented culture.
Performance Monitoring:
Analyze sales metrics and performance data to identify opportunities for improvement and ensure team accountability.
Relationship Management:
Build and maintain strong relationships with key clients, stakeholders, and partners to enhance customer satisfaction and loyalty.
Market Analysis:
Conduct market research to identify trends, competitor activities, and customer needs, adjusting strategies accordingly.
Budget Management:
Oversee the regional sales budget, ensuring efficient allocation of resources to maximize profitability.
Reporting:
Provide regular sales forecasts and reports to senior management, highlighting achievements, challenges, and opportunities
Communication:
Must have excellent communication.
Presentable
Basic Excel Knowledge
Sales & Marketing
Salary: ₹12,000.00 - ₹18,000.00 per month + Incentives
Experience: 6 months to 2 years
Age: 18-30 years
Interested Candidates drop CV on 9330027012
Job Type: Full-time
Pay: ₹12,000.00 - ₹18,000.00 per month
Benefits:
Cell phone reimbursement
Internet reimbursement
Paid sick time
* Paid time off
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