? To take the appointment of the patients and update in the HIS software.
? To inform the consultant one day prior or on the same day in morning about the total
number of consultations.
? To check all the OPD rooms for cleaning & dusting done
? To greet the person approaching the officer front desk for assistance.
? To keep the patient appointments for the day in the consultation rooms
? To register every patient coming for the first time and collect the registration fee, as per the policy defined and charges agreed by the management.
? To enter the admission record for indoor patient and allot available room/bed as per requirement
? To address any billing related queries of patients
? To collect the fees for OPD patients including any laboratory tests, radiology scan/tests etc.
? To enter the proper service charges for each OPD patient
? To prepare billing estimate for prospective indoor patients and ensure proper billing for them
? To collect deposit/fees for each indoor patient as and when required
? To ensure that the fee collected is handed over to accountant on daily basis at end of the day/shift.
? Ensure all charges have been correctly captured and allocated to the patient's account prior to printing invoices.
? Enter cash receipts if needed and assure correct allocations, distribution in accordance with the established protocol.
? Maintains contacts with other departments to obtain and analyze additional patient information to document and process billings.
? Ensuring that there is no zero outstanding cash on daily basis
? Auditing the total receipts generated against total bills prepared on daily basis.
? Reviewing all remarks of patients getting admitted with zero or less deposits not done as per room category.
? To take the demographic and other related details from the patient's or their relatives
and ask them to fill the registration form and then enter it into the software.
? To collect the charges from every patient coming for all the hospital services
rendered.
? To collect all the reports and reference letter of the patient and handover to consultant.
? To inform the consultants for the total number of Health check up patients & routine
patients.
? To prepare and arrange the reports in the patients file & send it in the consulting
room.
? To handover the first consultation paper to the patient & keeping the carbon copy for
OP record.
? In case of radiology/pathology investigations, communicate with the staff nurse and
give appointment to in-patients on priority basis/emergency basis.
? To prepare the monthly MIS including new patient follow up patients registration
charges, consultation charges, dressing charge, procedure charge and receipt no.
? To deposit the cash collected in the OPD to the cashier every day.
? To fill up the Credit Billing form for if any credit billing done for any patient and
signature of concerned authority taken.
? In case of any discount informed by consultant or management authority then
complete all the formalities as per our policy and take signature of concerned
authority.
? To train the newly joined staff on reception department. & prepare a document on list
of topics to be covered in training, which needs to be documented and to be sent to
HOD with signature of Trainer and Trainee.
? To be updated about the policies of the hospital.
? To follow instructions given by HOD or any Core Committee member of the hospital.
? To inform HOD in case any problem.
? To coordinate with departments to ensure timely & complete implementation of
decided long term counter measure for non repeat of complaints.
? Any other work assigned by the management from time to time
Job Types: Full-time, Permanent
Pay: ₹15,000.00 - ₹20,000.00 per month
Location:
Vastrapur, Ahmedabad, Gujarat (Preferred)
Work Location: In person
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