Job Description

[Note - Freshers kindly do not apply for this profile. Only female candidates will be preferred for this job role.]

Required Skills and Qualifications:-

Minimum 2 to 3 years of customer service or front office receptionist role is preferred.(Experience in education sector will be an added advantage) Proficiency in basic MS Excel along with excellent fluency in Bengali language.

Job Location - New Alipore

Salary - 15000 CTC (including PF & ESI)

Key Responsibilities:-

Greeting and Welcoming Visitors: Professionally greet all individuals entering the Moople Institute, providing a positive first impression and directing them to the appropriate area. Telephone Management: Answer incoming calls promptly, efficiently directing calls to the relevant staff members, taking messages, and providing basic information about the institute and its programs. Appointment Scheduling: Coordinate and manage student appointments, scheduling consultations, course registrations, and other necessary meetings. Administrative Support: Maintain reception area tidiness, update visitor logs, distribute mail, manage office supplies, and perform basic clerical tasks as needed. Student Inquiry Handling: Respond to student inquiries regarding course details, admissions process, fees, and other general information about the institute. Marketing and Outreach Support: Assist in promotional activities by providing information to prospective students and maintaining updated marketing materials at the reception area.
Job Types: Full-time, Permanent

Pay: ₹13,000.00 - ₹15,000.00 per month

Benefits:

Paid sick time Paid time off Provident Fund
Ability to commute/relocate:

New Alipore, Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (Required)
Education:

Bachelor's (Required)
Experience:

Front desk: 2 years (Required) Customer service: 2 years (Required) Education administration: 2 years (Required) Microsoft Excel: 2 years (Required)
Language:

Bengali (Required)
Work Location: In person