Job Description

Job Title:

Front Desk Executive

Location:

Skinlogics Clinic, Sector 26, Noida

Job Summary:

We are looking for a well-groomed, organized, and courteous

Front Desk Executive

to be the first point of contact for our patients/clients. The ideal candidate will handle front office operations efficiently, ensuring a warm, welcoming, and professional environment. This role involves managing reception duties, coordinating with internal teams, maintaining records, and providing excellent customer service to enhance overall client satisfaction.

Key Responsibilities:

Greet and welcome visitors/patients in a professional and friendly manner Manage incoming calls, messages, and emails promptly and accurately Schedule and confirm appointments as per doctor/management availability Maintain patient/client records and ensure all data is updated accurately Handle inquiries related to clinic services, packages, and appointments Coordinate with doctors, counselors, and staff for smooth day-to-day operations Ensure the reception area is clean, organized, and presentable at all times Manage billing, payment collection, and issue receipts as required Assist in maintaining inventory of front office supplies Handle customer feedback and escalate issues to management when necessary

Requirements:

Graduate in any discipline (Hospitality or Administration background preferred) 1-3 years of experience as Front Desk Executive/Receptionist (preferably in clinic, healthcare, or hospitality sector) Excellent communication skills in

English and Hindi

Pleasant personality with a professional and polite demeanor Proficient in MS Office and appointment management software Strong organizational and multitasking abilities Ability to remain calm and composed under pressure

Preferred Qualities:

Positive attitude and customer-first mindset Presentable, punctual, and disciplined Ability to handle confidential information responsibly
Job Type: Full-time

Pay: ₹15,000.00 - ₹35,000.00 per month

Benefits:

Provident Fund
Ability to commute/relocate:

Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):

What is your notice period? What is your current salary? What is your expected salary?
Work Location: In person