Job Description

Key Responsibilities: Front Desk Operations:

Greet members, guests, and visitors in a professional and friendly manner. Handle incoming calls, emails, and inquiries; redirect to appropriate departments when required. Maintain the reception area to ensure it is clean, organized, and presentable at all times.

Member & Guest Support:

Assist members with daily requirements such as bookings, conference room reservations, and general queries. Ensure visitors are registered, guided, and provided necessary support during their visit. Build strong relationships with members by addressing their needs promptly and courteously.

Administrative Duties:

Manage incoming and outgoing mail, couriers, and packages. Maintain records of visitor logs, attendance, and front office registers. Assist with billing inquiries, payments, and coordination with the accounts team when required. Support the operations team in day-to-day administrative activities.

Coordination & Facility Management:

Liaise with housekeeping and maintenance teams to ensure smooth daily operations. Report and track facility-related issues promptly. Coordinate event setups, meetings, and member engagement activities at the coworking space.

Key Skills & Competencies:

Excellent verbal and written communication skills. Strong interpersonal skills with a customer-first approach. Ability to multitask, prioritize, and remain calm under pressure. Professional appearance and positive attitude. Basic knowledge of MS Office (Word, Excel, Outlook). Problem-solving ability and attention to detail.

Qualifications & Experience:

Graduate in any discipline (Hospitality/Administration preferred). 0-1 years of experience in front office, customer service, or receptionist roles (preferably in coworking, hospitality, or corporate setup). Freshers with strong communication skills and a pleasing personality may also be considered.

Working Conditions:

Full-time position, 6 days a week. Flexible to work in shifts, if required. Professional dress code to be maintained at all times.
Job Type: Full-time

Pay: ₹8,000.00 - ₹10,000.00 per month

Work Location: In person