Job Description

Key Responsibilities:

Greet and welcome clients with a positive attitude and professional demeanor. Manage client check-ins, registrations, and appointment scheduling. Answer incoming calls, respond to inquiries, and direct calls/messages appropriately. Maintain the front desk area's cleanliness, organization, and professional appearance. Handle client payments, billing, and maintain accurate records. Assist in maintaining client databases and follow up on leads or appointments. Coordinate with consultants, therapists, and other departments for smooth client flow. Ensure high standards of customer service and client satisfaction. Support administrative and clerical tasks as needed (e.g., filing, data entry, reports).

Required Skills & Qualifications:

Bachelor's degree or equivalent preferred.

1-3 years of experience

in front office, customer service, or receptionist roles (preferably in clinic, salon, hotel, or wellness industry). Excellent

communication, interpersonal, and telephone etiquette

. Strong

organizational and multitasking

abilities. Proficiency in

MS Office and basic computer operations

. Positive attitude, well-groomed, and team-oriented.

Key Attributes:

Customer-centric and confident communicator Ability to stay calm under pressure Professional appearance and attitude Punctual, dependable, and detail-oriented

Benefits:

Competitive salary & incentives Training and career growth opportunities Supportive and professional work environment
Job Type: Full-time

Pay: ₹15,000.00 - ₹25,000.00 per month

Work Location: In person