Job Description

A Front Desk job description includes duties like greeting visitors, handling phone calls, managing schedules, directing guests and clients, and performing administrative tasks such as filing, data entry, and coordinating office activities. Key responsibilities also involve providing excellent customer service, maintaining a professional demeanor, and acting as the first point of contact to create a positive impression for visitors and clients. Key Responsibilities

Guest & Visitor Management:

Greeting, signing in, and directing visitors, clients, and guests to the appropriate personnel.

Communication:

Handling incoming and outgoing calls, managing correspondence, and providing information to callers.

Office Operations:

Managing administrative tasks like scheduling meetings, coordinating office supplies, and maintaining front office records.

Customer Service:

Providing excellent customer service and resolving queries to ensure guest satisfaction.

Computer & Clerical Duties:

Using computers for tasks like data entry, operating office equipment, and managing files.
Skills & Qualifications

Communication Skills:

Excellent verbal and written communication skills in English and potentially other local languages.

Computer Proficiency:

Competence in using computers, particularly MS Office applications.

Customer Service Orientation:

A friendly, personable, and customer-focused approach.

Organizational Skills:

Ability to multitask, prioritize tasks, and manage time effectively.

Professional Demeanor:

A presentable and professional appearance to maintain the company's image.
Job Type: Full-time

Pay: ₹30,000.00 - ₹35,000.00 per month

Experience:

Front desk: 3 years (Required)
Work Location: In person