Job Description

The Studio's Front Desk Associate is responsible for driving sales while providing exceptional customer service to the Studio's clients.

Roles & Responsibilities:

Maintain an upbeat and positive demeanour. Must be approachable, enthusiastic, knowledgeable and well spoken. Prepare front desk and studio for client arrivals to include sign in sheets and studio map. Greet and check in clients to include registering new clients, accepting and reconciling payments. Answer phones in professional manner and response to WhatsApp groups or texts promptly while utilizing resourcefulness and business acumen. Delivering exceptional customer service should always be front of mind. Ensure towels are collected, laundered, folded and replenished throughout the studio. Must have the ability to drive sales, retail and membership, through customer relations. Ensure that all merchandise and supplies are organized and straightened. Assist the Studio Manager in daily studio task and projects. Address questions of clients or direct them to the studio manager when necessary. Communicate with management with any relevant staff issues and partner with them to resolve if necessary.
Job Types: Full-time, Permanent

Pay: Up to ?26,000.00 per month

Benefits:

Cell phone reimbursement Internet reimbursement
Education:

Bachelor's (Required)
Experience:

Front desk: 1 year (Required) Hotel: 1 year (Required) Hotel management : 1 year (Required)
Work Location: In person

Application Deadline: 28/07/2025