Job Description

Job Summary:

The Front Desk Receptionist is the first point of contact for patients at Dr Shinde's Homoeopathy. This role is crucial in creating a welcoming environment while ensuring the smooth functioning of front office operations. The ideal candidate should be friendly, well-organized, and efficient, with excellent communication skills.

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Key Responsibilities:

Greet patients and visitors warmly and professionally. Manage appointment scheduling - in person, by phone, and via online systems. Maintain and update patient records with accuracy and confidentiality. Answer incoming calls and respond to inquiries about services and timings. Coordinate with the doctor and clinic staff to ensure timely patient flow. Collect consultation and medicine charges, and issue receipts. Maintain a clean and organized reception area. Assist with daily administrative tasks such as filing, inventory tracking, and emails. Follow up with patients for appointment reminders or feedback. Ensure the comfort and privacy of patients in the waiting area.
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Qualifications:

Minimum 12th pass; diploma or degree in administration or healthcare preferred. Prior experience as a receptionist or in a customer service role is an advantage. Proficiency in basic computer operations (MS Office, clinic software). Excellent communication skills in English, Marathi, and Hindi. Polite, calm, and professional demeanor, even in busy situations.
Job Types: Full-time, Permanent, Fresher

Pay: ?7,000.00 - ?10,000.00 per month

Benefits:

Cell phone reimbursement
Work Location: In person