Job Description

Job Summary

We are looking for a presentable and customer-focused Front Office Executive to manage the salon reception, welcome clients, and ensure a premium guest experience. The ideal candidate should have strong communication skills and prior experience in the hospitality or service industry.

Key Responsibilities

Greet and assist clients warmly upon arrival Manage appointments, walk-ins, and client scheduling Handle incoming calls, messages, and client inquiries Ensure smooth coordination between stylists and clients Maintain reception area aesthetics and brand standards Handle billing support, feedback collection, and follow-ups Manage client records and basic system entries Upsell salon services, packages, and memberships when required

Required Skills & Qualifications

Graduate or diploma in Hospitality / Customer Service preferred Excellent verbal communication and interpersonal skills Well-groomed, presentable, and customer-oriented personality Experience in hospitality, salon, spa, hotel, or luxury service industry Basic computer knowledge (billing software / MS Office) Polite, calm, and service-driven attitude

Preferred

Experience in premium salons or luxury hospitality brands Knowledge of salon services and customer handling
Job Type: Full-time

Pay: ₹10,000.00 - ₹25,000.00 per month

Work Location: In person