Front Desk Executive - Responsibilities
1. Call Management
Answer incoming calls promptly and professionally.
Collect detailed information from clients regarding their inquiries or service related issues.
For technical service calls, gather issue details and forward them to the Technical Department.
Maintain a call log for tracking and follow-up purposes.
2. Client Handling & Coordination
Greet clients and visitors warmly and guide them to the appropriate department or staff member.
Maintain a clean, organized, and welcoming reception area.
Assist clients with basic information and coordinate with internal teams as required.
3. Courier & Mail Handling
Manage all inward and outward courier activities.
Maintain accurate records of incoming and outgoing mail, packages, and documents.
Coordinate with courier service providers for timely deliveries and pickups.
4. Inward & Outward Management
Record and track all inward materials, documents, and office deliveries.
Ensure proper documentation and timely forwarding to concerned departments.
5. Stationery, Pantry & Office Supplies Management
Monitor stock levels of stationery, pantry items, and general office supplies.
Place orders as needed to maintain adequate inventory.
Coordinate with vendors for timely supply and quality assurance.
6. Maintenance & Office Equipment Handling
Oversee the maintenance of all office equipment and ensure timely servicing.
Coordinate with external vendors for repairs, AMC servicing, and installation needs.
Monitor performance of equipment such as printers, scanners and other devices.
Ensure all equipment is in proper working condition to support daily operations.
7. General Administrative Support
Assist with basic administrative tasks such as data entry, filing, and maintaining records.
Support HR and other teams with documentation or coordination tasks whenever required.
Required Skills & Qualifications
Graduate with 1-3 years of experience in front desk or administrative roles.
Excellent communication, customer service, and interpersonal skills.
Proficient in MS Office and basic handling of office equipment
Strong organizational skills with the ability to multitask and maintain records accurately
Job Types: Full-time, Permanent, Fresher
Pay: ?15,000.00 - ?22,000.00 per month
Work Location: In person
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