Job Description

Roles and Responsibilities of receptionist -:

Job Title: Receptionist / Front Desk Coordinator

Location: Pune Skinheal Solution

Reports To: Clinic Administrator

Job Summary:

We're looking for a friendly and organized Receptionist to manage front desk operations in our medical facility. You'll handle patient inquiries, scheduling, and administrative tasks while ensuring a welcoming environment.

Key Responsibilities:

- Patient Interaction:

- Greet patients, answer queries, and provide assistance.

- Manage appointment scheduling and patient records.

- Administrative Tasks:

- Handle billing, insurance paperwork, and payments.

- Maintain patient confidentiality and data accuracy.

- Communication:

- Relay messages to healthcare providers and coordinate with departments.

- Manage incoming calls and emails professionally.

- Operations:

- Maintain a clean, organized reception area.

- Assist with inventory and supplies as needed.

Requirements:

- Education: 12th pass or equivalent;

- Skills:

- Excellent communication and interpersonal skills.

- Proficient in basic computer operations and medical software.

- Ability to handle multitasking and maintain composure.

- Experience: Prior experience in a medical setting (preferred).

Take call of patient & book appointment Arrange online call Online consultation plus attend medicine parcel call Backing of main telecalling data ( older than 6 months ) Direct enquires to the right team or employee Provide administration support like photocopying or filing documents. Maintaining medicine stock.
Job Type: Full-time

Pay: ₹10,000.00 - ₹12,000.00 per month

Work Location: In person