Job Description

The Front Desk Receptionist is the first point of contact for visitors, clients, and customers. This role is responsible for providing excellent customer service, managing incoming calls, handling administrative tasks, and ensuring the front office operates smoothly and efficiently.

Key Responsibilities

Greet and welcome guests in a warm and professional manner. Answer, screen, and route incoming phone calls. Maintain the reception area's cleanliness, organization, and professional appearance. Manage visitor check-ins, issue badges, and follow security procedures when required. Schedule appointments, meetings, and conference room reservations. Handle incoming and outgoing mail, deliveries, and packages. Assist with administrative tasks such as filing, data entry, printing, and document preparation. Provide information and assistance to guests, clients, and employees. Maintain office supplies inventory and place orders as needed. Support other departments with clerical tasks and coordination.

Qualifications

Previous experience in a receptionist, administrative, or customer service role preferred. Strong verbal and written communication skills. Professional demeanor and appearance. Proficiency with office software (Microsoft Office, Google Workspace). Ability to multitask and manage time effectively. Strong organizational and problem-solving abilities.

Key Competencies

Customer service orientation Reliability and punctuality Attention to detail Teamwork and collaboration Ability to stay calm under pressure Positive attitude and strong interpersonal skills
Job Types: Full-time, Permanent

Pay: ₹150,000.00 - ₹300,000.00 per year

Benefits:

Cell phone reimbursement Health insurance Leave encashment Provident Fund
Work Location: In person