Job Description

:

To guide patients and attendants to various health services provided by the hospital

Ensure that right billing takes place based on the kind of service required by the patient

Readily help the patient and attendant

Solving the problems of the patient and clear the queries regarding their case

Keeping track of upper end patients

Problems being diverted from operational departments for proper solution

Guiding the patient to right departments

Arranging the standees with proper type of brochures

Forwarding the complaints to grievance officer

Delivering the reports to the patient

Sending the reports to the MRD department after every 15 days

Giving the letters, Railway / air concession forms to the patient

Scheduling and rescheduling the appointments

Helping the corporate in patients with proper correspondence with the corporate

Preparing the complete TPA files and submitting to Finance department

Submission of any deficiencies / queries raised by the insurance company

Coordination with different departments of the hospital

Based on the deployment the profile can be amended

To be a part of the Quality Improvement Initiative & Protocols of the organization.

Qualification: Graduate in any stream/PG / Diploma in any stream

Experience- 0-3 years

Contact Name: Samruddhi Panchal
Contact No. - +91 7303584467

Email ID : Samruddhi.Panchal@kokilabenhospitals.com

Job Type: Full-time

Pay: From ?18,000.00 per month

Benefits:

Health insurance Provident Fund
Education:

Bachelor's (Preferred)
Language:

English (Preferred)
Location:

Andheri, Mumbai, Maharashtra (Preferred)
Work Location: In person