Job Description

Job Overview

We are seeking a highly organized and personable Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service while managing a variety of administrative tasks. This role requires proficiency in office management, strong communication skills, and the ability to multitask effectively in a fast-paced environment.

Responsibilities

Greet and welcome visitors in a friendly and professional manner. Manage multi-line phone systems, directing calls appropriately and taking messages when necessary. Provide excellent customer support by addressing inquiries and resolving issues promptly. Maintain an organized front desk area, ensuring all materials are stocked and accessible. Perform clerical duties including data entry, filing, and proofreading documents. Utilize Microsoft Office and Google Workspace for various administrative tasks including calendar management and document preparation. Assist with bookkeeping tasks as needed, including basic accounting functions using QuickBooks. Support office management by coordinating schedules, managing appointments, and maintaining office supplies. Ensure confidentiality of sensitive information while handling patient or client records. Collaborate with team members to enhance overall office efficiency.

Experience

Previous experience in a front desk or receptionist role is preferred. Familiarity with multi-line phone systems and strong phone etiquette skills are essential. Bilingual candidates are encouraged to apply to better serve our diverse clientele. Proficiency in computer skills, including typing speed and accuracy, is required. Experience with administrative tasks such as calendar management, data entry, and filing is highly valued. Background in customer service or support roles will be beneficial for success in this position. Knowledge of dental or medical receptionist duties is a plus but not mandatory; we provide training for the right candidate. If you possess strong organizational skills, attention to detail, and a passion for providing excellent service, we invite you to apply for this exciting opportunity as our Front Desk Receptionist.
Job Type: Full-time

Work Location: In person