Job Description

Job description:

The Front Office Executive serves as the first point of contact for parents, students, staff, and visitors. The role requires excellent communication, organizational skills, and a professional attitude to ensure smooth operations of the school's front office.

Key Responsibilities

Greet and assist parents, students, and visitors in a professional and courteous manner. Handle incoming calls, emails, and inquiries, and redirect them appropriately. Manage reception area to ensure it is welcoming, organized, and presentable at all times. Maintain accurate student, parent, and staff records. Provide information about admissions, procedures, school policies, and events. Assist in admission-related processes, including distribution and collection of application forms. Schedule and coordinate appointments, meetings, and parent interactions with staff/management. Handle correspondence, circulars, and notices as per school requirements. Support day-to-day administrative activities and coordination with other departments. Ensure confidentiality and proper handling of sensitive information.

Qualifications & Skills

Bachelor's degree (preferred) or relevant diploma in Administration/Office Management. Proven experience in front office, administration, or customer service (preferably in an educational institution). Proficiency in MS Office (Word, Excel, Outlook) and familiarity with school ERP software. Strong verbal and written communication skills in English and local language. Excellent interpersonal skills, with the ability to remain calm and patient in high-pressure situations. Good organizational and multitasking abilities. Professional appearance and attitude.

Work Environment

School-based, front office desk role. Requires interaction with students, parents, teachers, and external stakeholders on a daily basis.
Job Type: Full-time

Pay: ₹30,000.00 - ₹35,000.00 per month

Work Location: In person