Job Description

Job Title:

Front Office Executive

Location:

Oragadam

Company:

The Indian Public School Hiranandani park, Thriveni nagar, oragadam.

ORAGADAM INDUSTRIAL AREA,

Job Summary:

We are seeking a highly organized, professional, and customer-focused Front Office Executive to be the first point of contact for our company. The ideal candidate will be responsible for managing our reception area, providing administrative support, and ensuring a positive and efficient experience for all visitors and callers.

Key Responsibilities:

Reception Management:

Greet and welcome visitors with a professional and friendly demeanor. Direct visitors to the appropriate person and office. Manage the reception area, ensuring it is tidy and presentable at all times. Maintain visitor logs and issue visitor passes as required.

Communication Management:

Answer, screen, and forward incoming phone calls promptly and courteously. Receive, sort, and distribute daily mail/deliveries. Handle incoming and outgoing correspondence (emails, letters) as needed.

Administrative Support:

Perform general administrative duties such as photocopying, scanning, filing, and data entry. Maintain office supplies inventory and place orders when necessary. Assist in scheduling appointments, meetings, and conferences. Support various departments with administrative tasks as required.

Customer Service:

Provide basic and accurate information in-person and via phone/email. Address and resolve customer inquiries and complaints efficiently, or escalate them to the relevant department. Maintain a high level of professionalism and confidentiality.

Security & Safety:

Monitor access control and security cameras (if applicable). Follow company security procedures and protocols.

Qualifications:

Education:

Bachelor's degree or Diploma in Business Administration, Hospitality, or a related field preferred.

Experience:

1-3 years of proven experience as a Front Office Executive, Receptionist, or in a similar administrative role. (Adjust based on your requirement)

Skills:

Proficiency in Microsoft Office Suite (Word, Excel, Outlook). Excellent written and verbal communication skills in English and Tamil (if local language proficiency is a must). Strong organizational and multitasking abilities with attention to detail. Exceptional customer service skills and a positive attitude. Ability to be resourceful and proactive when issues arise. Professional appearance and demeanor.

Preferred Skills (Optional):

Familiarity with office equipment (e.g., fax machines, projectors). Experience with [Specific CRM software, booking systems, or phone systems, if applicable].

What We Offer:

Competitive salary and benefits package. Opportunity for professional growth and development. A dynamic and supportive work environment. [Mention any specific perks like health insurance, provident fund, transportation, etc.]

To Apply:

Interested candidates are invited to send their resume and a cover letter to [

hr@tips-central.com

with the subject line "Application for Front Office Executive

Job Type: Full-time

Pay: ₹20,000.00 per month

Benefits:

Cell phone reimbursement Health insurance Life insurance Provident Fund
Schedule:

Day shift Monday to Friday
Work Location: In person