Job Description

Role: Front Desk Receptionist

Location: JP Nagar, Bengaluru

Salary offered: ₹15,000- ₹25,000 per month

Timing: 10:30am - 8pm

Weekoff: Rotational

Responsibilities:

Customer Entry:

? Greet and welcome customers as they enter the store, providing a warm, friendly

reception.

? Engage with customers to understand their specific needs and purpose for visiting

the store, such as browsing interior design products or discussing project ideas.

? Collect relevant customer information, including name and contact details, to facilitate

smooth follow-ups and record-keeping.

? Check the availability of sales associates who specialise in the customer's area of

interest and coordinate to allocate the right associate.

? Ensure a seamless transition to the designated sales associate, making sure

customers receive prompt and personalised assistance.

Customer Shopping:

? Guide the office staff to check with the customers if they would like to have any

refreshments or support.

? Keep an eye on the unattended customers and figure out ways to keep them

engaged

? Address any non-business related support (ordering food/cool-drinks, parking assistance etc)

Customer Exit:

? Confirm if the customer has placed an order, intends to place one in the future, or if

there were any issues or dislikes about the visit.

? Request feedback on their store experience to identify any areas for improvement.

? Encourage satisfied customers to leave a Google review to enhance the store's

online reputation, helping attract more clients.

Requirements:

? Strong interpersonal and communication skills, with an ability to make customers feel

welcome and valued.

? Attention to detail for accurately documenting customer information.

? Professional, polished demeanour suitable for an interior design store.

? Organisational skills to handle multiple customer interactions smoothly

Job Types: Full-time, Fresher

Pay: ₹15,000.00 - ₹25,000.00 per month

Work Location: In person