Job Description

Guest Service:

Greeting guests, checking them in and out, and providing a warm and welcoming experience.

General computer knowledge

Communication:

Answering phone calls, responding to inquiries, and taking messages.

Reservations:

Managing online, phone, and in-person reservations.

Check-in/Check-out:

Assigning rooms, issuing keys, processing payments, and handling check-out procedures.

Information and Concierge:

Providing information about hotel facilities, local attractions, and assisting with requests like booking taxis or making restaurant reservations.

Administrative Tasks:

Maintaining accurate guest records, handling cash, and managing the front desk area.

Problem Solving:

Addressing guest complaints, resolving issues, and escalating concerns to appropriate staff.

Professionalism:

Maintaining a professional and positive demeanour, representing the hotel well.
Job Types: Full-time, Part-time, Fresher

Pay: ?10,000.00 - ?15,000.00 per month

Benefits:

Food provided
Schedule:

Day shift Morning shift Weekend availability
Supplemental Pay:

Performance bonus
Work Location: In person

Application Deadline: 30/05/2025