Job Description

Front Office Associate We are looking for a competent, executive, administrative and passionate human to provide personalized secretarial and administrative support in a well-organized and timely manner. The candidate must be flexible to meet the demands of our growing organization. The ideal candidate should have a cheery disposition, impeccable organizational skills and prior experience in an admin function in a service level organization. Roles & Responsibilities Assume the role as the primary point of contact between the executives and internal/external clients. Maintain a daily electronic journal, arrange meetings and appointments and provide reminders as needed, maintain a master corporate calendar of all conferences, all-hands events, holidays, and vacations. Candidates should have excellent customer service and engagement skills. Greet and assist clients / visitors in a friendly and professional manner and channelize to the concerned team for addressing their visit. Screen phone calls and route callers. Prepare reports (MIS) on daily basis related to employees, team engagement etc., Use the relevant system tools & applications to generate reports, transcribe minutes from meetings, create presentations, and conduct research for assigned works. Maintain and update all the office registers like visitors, clients, vendors, employees by maintaining Covid protocols. Maintain inventory and act as custodian for office supplies and assets. Manage office tasks such as filing, generating reports and presentations, setting up meetings etc., Liaison with various vendors and reorder supplies. Help and assist organization and initiate cold calls and participate in business development activities when required. Initiate, organise and pioneer in various surveys / feedbacks conducted by the organization. Report to the Management on a daily basis and perform office administrative duties and functions. Maintain polite and professional communication with all employees, vendors and various stakeholders over phone, physical visits and emails. Make travel arrangements such as booking flights, trains etc,, and making hotel and restaurant reservations. Skills & Qualifications Any graduate but willing to greet, serve people and be part of the team. Minimum 3 to 5 years experience as an executive or administrative assistant or senior executive assistant or in other secretarial position Full knowledge of office management systems and procedures Basic commerce and math skills Proficiency in English Exemplary planning and time management skills Ability to stay calm and on-task in high-stress situations Familiar with todays office technology, and computer software including MS Office & G Suite Ability to multitask and prioritise daily workload High level verbal and written communications skills Discretion with personal and confidential information

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