Job Description

Roles of a Front Desk Receptionist

1. First Point of Contact - Representing the organization to visitors, clients, and employees.

2. Communication Bridge - Handling incoming and outgoing communication (calls, emails, messages).

3. Administrative Support - Assisting different departments with clerical tasks.

4. Customer Service Provider - Ensuring visitors and clients have a smooth experience.

5. Coordinator - Managing appointments, meetings, and schedules.

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Responsibilities of a Front Desk Receptionist

1. Reception & Guest Handling

Greet visitors warmly and make them feel welcome. Maintain a professional and positive appearance at all times. Guide visitors to the correct person or department. Maintain visitor records (sign-in/out).
2. Communication Management

Answer, screen, and forward phone calls. Respond to emails and inquiries. Deliver accurate messages to staff.
3. Scheduling & Coordination

Manage meeting room bookings and appointments. Assist in organizing events or office activities. Coordinate with staff for smooth operations.
4. Administrative Support

Maintain front office supplies and inventory. Handle basic clerical tasks (filing, data entry, photocopying, scanning). Assist HR/Management in documentation when required.
5. Security & Compliance

Monitor visitor access and maintain security procedures. Follow company policies regarding confidentiality and data safety.
6. Office Maintenance

Ensure the reception area is tidy, organized, and presentable. Report repairs or maintenance issues to admin/housekeeping.
Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹18,000.00 per month

Education:

Bachelor's (Preferred)
Experience:

total work: 1 year (Preferred)
Work Location: In person