Job Description

A front desk receptionist is the first point of contact for visitors and clients, responsible for managing front office operations, providing excellent customer service, and performing various administrative tasks.

Key Responsibilities

Greeting Visitors

: Welcome guests and clients as they arrive, ensuring a positive first impression of the organization.

Answering Phone Calls

: Manage incoming calls, directing them to the appropriate departments or personnel, and taking messages when necessary.

Administrative Support

: Perform clerical tasks such as filing, sorting mail, and maintaining office supplies to ensure smooth daily operations.

Managing Appointments

: Schedule and coordinate meetings, appointments, and events, maintaining an organized calendar for the office.

Customer Service

: Address inquiries and resolve issues from clients and visitors, providing information about services and directing them to the right personnel.

Maintaining Reception Area

: Ensure the front desk and waiting area are clean, organized, and welcoming at all times.
Required Skills and Qualifications

Communication Skills

: Excellent verbal and written communication skills to interact effectively with clients and staff.

Customer Service Orientation

: Strong ability to provide friendly and professional service, addressing client needs and concerns promptly.

Organizational Skills

: Ability to multitask and manage various administrative duties efficiently while maintaining attention to detail.

Technical Proficiency

: Familiarity with office software and basic office equipment .

Problem-Solving Skills

: Capability to handle emergencies and resolve conflicts in a calm and effective manner.
Job Type: Full-time

Pay: ?18,000.00 - ?20,000.00 per month

Schedule:

Morning shift
Work Location: In person