Job Description

Vacancy Overview:

Job Title: Front Desk Executive (Females Only)

Job Type: Full-Time

Timings: 1000 hrs to 1900 hrs (Mon-Sat)

Office Location: IN5KNITE SOLUTIONS, 914, 9th floor, Iconic Shyamal, Shyamal Cross Road, Satellite, Ahmedabad - 380015

Department: Administration

Key Responsibilities:

1. Front Desk Management:

Greet and welcome visitors as they arrive at the office

Handle all incoming calls and direct them to appropriate departments or personnel

Maintain visitor records and ensure smooth functioning of front office operations

Manage appointments and scheduling of meetings for management

2. Telecalling:

Make outbound calls to potential clients, customers, or leads to provide information about products/services

Follow up on inquiries, leads, and previous calls to ensure customer satisfaction

Handle basic customer queries and transfer calls to relevant departments if needed

Keep accurate call logs and reports to track the performance of telecalling activities

3. Administration:

Manage incoming and outgoing mail, courier services, and other administrative duties as required

Coordinate with other departments for smooth office functioning

Keep the front office area neat and organized

4. Customer Interaction:

Respond promptly and professionally to queries from walk-in clients or customer

Provide necessary product or service information and assistance to visitors or callers

5. Data Entry & Record Maintenance:

Maintain and update customer databases

Handle documentation and filing tasks for the front desk

Required Qualifications & Skills:

Minimum qualification: Bachelor's degree in any field

Good communication skills in English, Hindi, and Gujarati

Experience in tele-calling or front desk roles (min. 1 year)

Proficient in Microsoft Office

Pleasant personality with a customer-friendly attitude

Ability to multitask and handle pressure

Why Join In5knite Solutions?

Fast-growing company with a focus on global work visa and placement solutions

Attractive performance-based incentives and international exposure

Collaborative work culture and strong back-end support for file processing and documentation

Job Types: Full-time, Permanent

Pay: ?15,000.00 - ?18,000.00 per month

Benefits:

Paid sick time Paid time off
Ability to commute/relocate:

Satellite, Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Required)
Education:

Bachelor's (Required)
Experience:

Front desk: 1 year (Required)
Language:

English (Required) Hindi (Required) Gujarati (Required)
Work Location: In person