Job Description

Job Summary:

The Receptionist cum Front Desk & Student Counselor will serve as the first point of contact for students, parents, and visitors. The role involves managing front desk operations, handling telephonic and walk-in inquiries, providing basic counseling and course information, and supporting the admissions and administrative teams to ensure a smooth student experience.

Key Responsibilities:

Front Desk & Reception Duties:

Greet and assist walk-in students, parents, and visitors in a professional and friendly manner. Manage incoming calls and provide accurate information about courses, schedules, and admission procedures. Maintain a visitor log and ensure proper record keeping. Handle mail, courier, and general administrative tasks.

Student Counseling (Walk-in & Telephonic):

Provide initial counseling to prospective students and parents regarding courses, eligibility, fees, and career options. Follow up with walk-in and telephonic inquiries to convert leads into admissions. Explain institute policies, academic programs, and facilities clearly and positively. Coordinate with the counseling/admissions team for follow-ups and enrollments.

Administrative & Coordination Support:

Maintain student inquiry and admission databases. Assist in scheduling counseling sessions, orientations, and academic meetings. Support marketing and admission campaigns (tele-calling, event coordination, etc.). Ensure the reception area and counseling desk are neat and presentable

Qualifications & Skills:

Graduate in any discipline 1-3 years of experience in front office, counseling, or student services. Strong communication, listening, and interpersonal skills. Computer proficiency
Job Types: Full-time, Permanent

Pay: ₹10,730.80 - ₹12,814.53 per month

Benefits:

Cell phone reimbursement
Work Location: In person