Job Description

Here's a tailored job description for a Guest Relations Executive at a Luxury Designer Furniture Store, crafted to reflect the elegance and high-touch service expected in such an environment:

Guest Relations Executive - Luxury Designer Furniture Store Location:Ghitorini

6 days working (Weekands working/ (1 day off on weekday)

Employment Type: Full-Time

Department: Front Office/Guest Relation

Job SummaryAs the face of our luxury brand, the Guest Relations Executive ensures every visitor receives an exceptional and personalized experience. This role blends hospitality, design appreciation, and client service to create a welcoming atmosphere that reflects the sophistication of our furniture collections. Key ResponsibilitiesGreet clients and visitors with warmth and professionalism, offering refreshments and a guided showroom experienceUnderstand and communicate the brand's design philosophy and product details with confidenceCoordinate appointments and showroom tours for VIP clients and interior designersHandle inquiries via phone, email, and in-person with prompt and courteous responsesManage client feedback and resolve concerns with discretion and eleganceMaintain showroom ambiance--ensuring cleanliness, scent, lighting, and music align with brand standardsCollaborate with sales and design consultants to ensure seamless client handoverOrganize and support in-store events, product launches, and private viewingsMaintain accurate guest logs, CRM entries, and follow-up communicationsAddress: Khasra No 385, Plot No 3, 100FT Roadm Ghitorni_New Delhi_110030

Job Type: Full-time

Pay: ₹25,000.00 - ₹40,000.00 per month

Work Location: In person