Job Description

We are looking for a pleasant

Front Desk Representative

to undertake all patient and office management duties. You will be the "face" of the company for all visitors and will be responsible for the first impression we make. The ideal candidate will have a friendly and easy-going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential. The goal is to make guests and visitors feel comfortable and valued while on our premises.

Payscale: INR. 15,000 - INR. 18,000

Responsibilities:

Act as the first point of contact for patients and customers


Appointment Booking over call and for walk-in patients, including basic query resolutions from potential patients


Managing patient flow for ongoing patient treatments such as coordinating time slots with doctor and patients, answering basic patient queries etc


Manage Billing + Payments; Regular Reporting of daily business with HQ Team


Responsible for the upkeep and smooth functioning of the centre


Maintain inventory including pharmaceuticals, treatment essentials and other goods sold


Maintain essential resources for the smooth functioning of the centre


Coordinating with local vendors to ensure smooth functioning of the centre


Coordinating with HQ to replenish resources and inventory on a monthly basis


Staff Management such as ensuring regular attendance

Requirements:

0.6-2 years of prior working experience


Intermediate computer skills are a must


Strong communication and people skills

Job Types: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹18,000.00 per month

Benefits:

Paid sick time
Schedule:

Day shift Fixed shift Morning shift Weekend availability
Application Question(s):

The Salary range for this position between 15K-18K, are you comfortable with that
This job includes 20% travelling across city are you comfortable with that
Are you comfortable commuting to Dwarka

Work Location: In person