Job Description

As a Front Desk Executive, you are accountable and responsible for your clinics:

1. Clinic Management System

2. KRA and JD of yourself

3. Client care and welfare

4. Staff care and welfare

5. Grievances - operational and from clients

6. Stock Inventory Report

7. Cash handling

The following points need to be adhered to and followed strictly.

DAILY DUTIES

Report to your designated clinic at the designated time.

Punch in attendance in machine on entering clinic.

Adhere to the grooming protocol

Proceed to Manager/Asst. Manager for grooming inspection

Answer Calls for appointments & general enquiry.

Schedule, reschedule appointments and verifying the accuracy on a daily basis.

Welcome client and ensure they are taken care of and guided correctly.

Make proper bills for the services rendered.

Attend to client queries and guide them to their respective doctor or therapist.

Ensure smooth, efficient and quick processing of Front Desk Operations.

Download client photos and tag them with the doctor.

Maintain medical record cards (removing before client arrival & keeping back after client departure).

Communicate all sales promotion offers & services of SkinLab to the clients.

Ensuring all stock and HR reports are completed with the manager.

Ordering, monitoring and maintaining appropriate clinic stocks of products.

Check and reply to official emails regularly atleast thrice daily.

Handle client grievances.

Ensure maximum and optimum utilization of clinic's resources to ensure profitability.

File medical records, consent forms, photographs and other clinic documentation.

Tally cash at the end of the day and make the summary report.

Handing over duties to another FDE in your absence.

Attend refresher training programs organized by HO

Adhere/follow and implement all instructions issued to you by SkinLab management.

Can whatsapp or send CV on 8452946624 or email at hr@skinlab.in

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

Paid sick time Paid time off Provident Fund
Schedule:

Day shift Rotational shift
Supplemental Pay:

Overtime pay
Work Location: In person