Job Description

Job Summary

We are looking for a polite, confident and customer-focused Front Desk Receptionist for our Car Detailing & Body Shop Centre. The candidate will welcome customers, understand their service needs, manage appointments, coordinate with technicians, and ensure a smooth customer experience from vehicle check-in to delivery.

Key Responsibilities

Greet and assist customers visiting the centre Explain detailing & body shop services, packages, and pricing Create job cards and manage customer check-in/check-out Schedule and manage daily appointments Coordinate with detailing team, painters, and technicians Update customers about service progress, delays, and delivery times Handle calls, WhatsApp messages and customer queries Prepare estimates, invoices and handle payment processing Maintain front desk area and customer lounge Take customer feedback and maintain reports Assist the manager with daily administrative tasks

Required Skills

Good communication skills (Hindi & English) Polite and professional customer handling Basic computer skills (Excel, billing software, WhatsApp) Multitasking and time management abilities Knowledge of car detailing/body shop services (preferred but not mandatory)

Qualifications

Minimum 12th pass (Graduation preferred) Experience in automobile, car detailing, or customer service is an advantage Freshers with good communication can also apply
Job Types: Full-time, Permanent

Pay: ?15,000.00 - ?25,000.00 per month

Benefits:

Cell phone reimbursement Internet reimbursement
Education:

Bachelor's (Preferred)
Experience:

Front desk: 2 years (Preferred)
Work Location: In person