Job Description

Experience:

Prior experience in Front Desk, Customer Handling, or Service Reception in EV/Automobile sector preferred Freshers with strong communication and presentation skills may also apply

Key Responsibilities:

Warmly welcome all walk-in customers and visitors Record vehicle details and create job cards in the system Handle incoming calls and route them to the concerned department Assist in preparing estimates, service updates, and delivery follow-ups Maintain visitor logbooks and schedule appointments Coordinate with workshop and service advisors for customer updates Provide customers with clear service-related information Maintain daily reporting and communication with the service manager Support in digital communication (WhatsApp Business, Emails, CRM tools)

Essential Skills:

Professional appearance and polite demeanor Strong verbal communication and customer-handling skills Time management and multitasking ability Basic understanding of EV vehicles and service workflow is an advantage Comfortable with digital tools and platforms
Job Type: Full-time

Pay: ?10,000.00 - ?12,000.00 per month

Benefits:

Cell phone reimbursement Commuter assistance Internet reimbursement Leave encashment
Education:

Bachelor's (Preferred)
Work Location: In person