Job Description

Job Summary

Responsibilities Ensuring the Academy opens and closes as per timings and associated opening and closing routines strictly implemented such - cleanliness. Keeping the frontdesk walkin ready to efficiently manage the counselling and enrollment processes - Forms, Brochures,Desktop PoS and so on, Establishing rapport with the walkins and obtaining their relevant information to help in the right choice of course. Counselling the prospects on making the right choice of music learning through the various Panchee information collaterals. Introduce the learning structures through Curriculum Framework and explain the learning progression Learn> Play > Inspire Ensuring Facility is managed efficiently as per company protocol Running daily checklist - Day opening/ Closing, Ensuring inventory levels of stationary, pantry and other day to day supplies and services are satisfactorily maintained. Reordering if necessary. Maintain and manage vendor list for purchases, Payments, replacements and maintenance of facility. Ensure all Academy checklists are verified - cleaning and ambiance checklist , sterilisation checklist, toilet checklist, etc. Ensure that the Academy is running smoothly at all times Conduct outbound calls to prospective students and parents to provide information about the academy's courses and offerings. Achieve and exceed weekly/monthly sales targets through effective telephonic communication and follow-up. Implement sales strategies to convert leads into enrollments. Provide regular reports on tele calling and sales activities. Keeping the CRM updated for the Panchee academy Be willing to work extra hours and on holidays if required. Any other duties as assigned by the reporting manager.
Telephone Skills, Communications, Customer Focus, Organizational Skills, Computer Skills, Administrative Skills, `

Education and Skills Required

oHigh School / Graduate oStrong communication and people skills oKnowledge of office management and basic book-keeping oExcellent knowledge of MS Office applications (especially Excel and Word) oGood organisational and multitasking abilities oProblem-solving skills oEye for detail oCustomer service orientation oWorking knowledge of Regional/Local Language, English , Hindi & Marathi.

Work Experience

oMinimum of one year's experience in a similar position.

oPreference will be given to candidates with previous experience in tele calling.

Job Type: Part-time

Pay: ?7,000.00 - ?10,000.00 per month

Education:

Bachelor's (Required)
Experience:

Front desk: 1 year (Required)
Work Location: In person