Job Description

Who we are:

We're The Indian Bouldering Company - built for anyone and everyone who loves a good challenge (and a good hang). We're Mumbai's first full-service indoor bouldering club, but honestly, we're so much more than just that. We're a community of chalk-covered misfits who believe movement should be fun, fitness shouldn't be boring, and that everyone's welcome. We're a place where work feels more like fun, the energy is infectious and positive, and you won't feel like leaving!

At the moment, we're hiring for an operations ninja:

Shift: Weekdays 2:00pm-11:00pm, weekends 10:00am-7:00pm (one weekday of your choice off!)

Who you are:

Someone who has ideally some hospitality experience Someone who is able to maintain your cool while talking to customers, no matter the circumstances Someone who can read and speak fluent English, and is comfortable with a customer-facing role (fluency in Hindi is a must too) Someone who can use basic computer functions such as Excel, Word, and some other basic applications Someone who likes the place being in order and clean As a plus, someone with excellent interpersonal and conflict resolution skills

Your responsibilities:

Greet and check-in guests as and when they arrive, and provide them with the correct rental shoes for their size Explain the club's offerings, memberships, classes, and answer any questions guests may have Take calls from customers and give them the right guidance Take guests' payments and guide them to the right areas to go in the club Make sure the safety protocols are being observed and enforce the rules when needed Help with merchandise sales as and when members are interested Help with general club supervision and maintenance, and as needed whenever the club hosts events Generally fill in the blanks as and when needed

Your benefits:

You can access the club's facilities in your off hours and train how you'd like You'll receive discounts on all the coolest club merchandise You'll have the opportunities to advance and grow as we advance and grow You'll be part of the coolest new space in Mumbai, and at the centre of the next fitness revolution in India! You'll have the opportunity to learn about how a new business runs and grows! You'll be able to attend the coolest events here at TIBC with us FREE of cost!
Job Type: Full-time

Pay: ₹24,000.00 - ₹28,000.00 per month

Work Location: In person