Job Description

Job Title: Front Desk Officer / Tele caller

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Job Summary

We are looking for a confident, polite, and customer-focused Front Desk Officer / Tele caller to manage our reception area and handle inbound/outbound calls. The ideal candidate will be the first point of contact for visitors and customers, ensuring a smooth and professional experience while also supporting the team with tele calling activities.

Key Responsibilities

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Front Desk Duties

Greet and welcome visitors, clients, and customers in a professional manner. Handle reception activities including managing the front desk, visitor logs, and maintaining a clean and organized reception area. Manage incoming calls, emails, and walk-in inquiries. Coordinate appointments, meeting room bookings, and staff schedules when required. Handle courier, mail, and document management.





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Tele calling Duties

Make outbound calls to potential and existing customers. Provide product/service information and answer customer queries. Follow up with leads, collect customer feedback, and maintain call records. Achieve calling targets as assigned by the team. Maintain a positive and professional tone in all calls.

Requirements

12th pass or Graduate. Experience in front desk, tele calling, customer service, or a similar role preferred. Strong communication skills (Hindi & English). Good telephone etiquette and presentation skills. Basic knowledge of MS Office and email handling. Ability to multitask and stay organized.

Key Skills

Communication & Interpersonal Skills Customer Handling Telephone Etiquette Time Management Basic Computer Skills Positive Attitude

Work Location:

Bengaluru

Timings:

10 - 7 PM

Work Days: Monday to saturday

Experience: 0-2 years

How to Apply

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Send your CV to

careers@koshertissue.com

with subject line: Application for Front Desk Officer / Tele caller - Bengaluru

Job Category:

front desk officer outbound receptionist telecaller

Job Type:

Full Time

Job Location:

Bengaluru

Job Experience:

0 - 2 years

Job Discription:

confident polite