Job Description

Job Title:

Front Desk Officer

Location:

HO Pune

Department:

Admin

Reporting To:

Admin Manager

Key Responsibilities:

1. Front Desk & Reception Handling:

Greet and assist visitors, clients, and employees in a courteous and professional manner. Manage incoming calls, emails, and inquiries; route them to the appropriate departments. Maintain a clean, organized, and welcoming reception area. Manage visitor logbooks and issue visitor passes as per company protocol. Coordinate meeting room bookings and ensure timely setup.

2. Receipt & Dispatch Management:

Handle inward and outward couriers and maintain proper records. Ensure timely dispatch and receipt of documents, parcels, and packages. Coordinate with courier services and vendors for smooth operations. Track deliveries and follow up on pending shipments or issues.

3. Housekeeping Supervision:

Oversee housekeeping staff to maintain cleanliness and hygiene across office premises. Monitor daily cleaning schedules and ensure standards are maintained. Report maintenance issues to Admin/Facility Manager promptly. Ensure availability of cleaning and hygiene supplies.

4. Transport & Driver Coordination:

Manage and assign duties to company drivers. Maintain a transport log for vehicle usage, fuel consumption, and servicing schedules. Ensure timely pick-up/drop arrangements for employees or guests when required. Monitor driver behaviour and ensure adherence to company policies.

5. Basic Inventory Deployment:

Maintain stock levels of basic office supplies and pantry items. Coordinate with vendors for inventory procurement as per requirements. Issue office supplies to departments against requisitions. Track inventory usage and report shortages or surpluses.

Key Skills & Competencies:

Strong communication and interpersonal skills Basic computer knowledge (MS Office, email, etc.) Good organizational and time management abilities Attention to detail and a proactive approach Professional appearance and courteous behaviour

Qualification & Experience:

Any Graduate or related degree in any discipline 2-4 years of experience in front office or administrative roles Prior experience in handling similar responsibilities is preferred

Salary:

2.5 LPA to 3.0LPA

Job Type: Full-time

Pay: ₹18,000.00 - ₹25,000.00 per month

Benefits:

Cell phone reimbursement Health insurance Leave encashment Provident Fund
Schedule:

Day shift Monday to Friday Weekend availability
Supplemental Pay:

* Yearly bonus