Job Description

Front Desk Officer

Location:

Padivattom, Ernakulam

Experience:

1 -2 years experience as Front Office Executive

Salary:

20,000-25,000

per month

Language :

Fluency in English, Hindi and Malayalam

Qualification:

Any Graduation

Requirements:

Prior experience in ticket booking for higher officials

(GDS knowledge or online booking tools preferred) IATA certification is a strong advantage Strong communication skills in Hindi, English, and Malayalam Proficient in MS Office and basic administrative tools

Responsibilities:

Manage front office operations including guest reception, visitor management, and phone/email handling Handle domestic and international flight bookings and travel arrangements for officials Coordinate with airlines, travel agents, and portals for efficient ticketing and itinerary management Provide courteous and professional customer service at the front desk Support administrative tasks and assist other departments when needed Maintain confidentiality and professionalism in all front office duties
Job Types: Full-time, Permanent

Pay: ?20,000.00 - ?25,000.00 per month

Benefits:

Health insurance Provident Fund
Schedule:

Day shift Monday to Friday
Supplemental Pay:

Yearly bonus
Education:

Bachelor's (Preferred)
Experience:

Front desk: 1 year (Preferred)
Language:

English (Required) Hindi (Preferred)
License/Certification:

* IATA (Preferred)