Job Description

Front Desk Officer - Immigration Consultancy (Full-Time)

Location:

Khanna

Company:

Dhan Guru Nanak Overseas

We are seeking a professional, courteous, and organized

Front Desk Officer

to join our immigration consultancy team. The ideal candidate will be the first point of contact for clients and play a vital role in creating a welcoming and efficient environment. If you are enthusiastic about client service, well-spoken, and detail-oriented, we would love to meet you.

Key Responsibilities:

Greet and welcome clients and visitors in a professional manner. Handle all incoming phone calls and inquiries efficiently. Schedule appointments and manage the daily calendar of consultants. Maintain proper records of client visits and follow-ups. Respond to emails and messages promptly and professionally. Coordinate with internal departments for smooth workflow. Manage and maintain cleanliness and organization of the front desk area. Handle document collection, scanning, and basic data entry as needed.

Requirements:

Minimum qualification: Graduate (Bachelor's degree in any field preferred). 1-2 years of experience in front desk/reception/customer service roles (Immigration industry). Excellent communication skills in English, Hindi and Punjabi. Professional appearance and a pleasant personality. Proficiency in MS Office (Word, Excel, Outlook). Ability to multitask and handle pressure in a fast-paced environment. Strong organizational and time-management skills.
Job Type: Full-time

Pay: ?9,000.00 - ?15,000.00 per month

Education:

Bachelor's (Preferred)
Language:

English (Preferred) Hindi (Preferred)
Work Location: In person