Job Description

Overview

We are seeking a dynamic and friendly Front Desk Agent to be the welcoming face of our organization. In this vital role, you will serve as the first point of contact for visitors, clients, and team members, ensuring a positive and professional experience from the moment they arrive. Your energetic attitude, excellent organizational skills, and ability to handle multiple responsibilities with ease will help create a smooth and efficient front office environment. This paid position offers an exciting opportunity to develop your administrative and customer service skills while contributing to a vibrant team.

Responsibilities

Greet visitors and clients warmly, providing exceptional customer service and support Manage multi-line phone systems with professionalism, answering inquiries promptly and directing calls accurately Maintain a clean, organized front desk area, including filing, data entry, and document proofreading Handle incoming and outgoing mail, packages, and deliveries efficiently Schedule appointments and manage calendar entries using Google Workspace or Microsoft Office tools Assist with office management tasks such as supply inventory, filing systems, and general clerical duties Support administrative functions including data entry, record keeping, and document preparation Use computer literacy skills to operate office equipment and software effectively Exhibit excellent phone etiquette when communicating with clients, vendors, or team members Provide support for bookkeeping or basic QuickBooks tasks as needed Maintain confidentiality of sensitive information while providing superior customer support

Requirements

Proven office management or administrative experience in a fast-paced environment Strong computer skills with proficiency in Microsoft Office (Word, Excel, Outlook) and Google Workspace applications Experience with multi-line phone systems and excellent phone etiquette Bilingual abilities are highly desirable to serve diverse client needs effectively Previous clerical experience including data entry, filing, proofreading, and calendar management Familiarity with office equipment such as printers, scanners, and fax machines Exceptional organizational skills with keen attention to detail and time management abilities Ability to prioritize tasks efficiently while maintaining a positive attitude Customer service experience in roles such as dental or medical receptionist or personal assistant is advantageous Knowledge of bookkeeping or QuickBooks is a plus but not mandatory Strong typing skills to ensure accurate data entry and correspondence
Join us as a Front Desk Agent where your enthusiasm meets professionalism! This role offers an engaging environment where your organizational talents will shine while delivering outstanding support to our team and visitors. We value proactive individuals who thrive on creating welcoming spaces and ensuring seamless office operations.

Job Type: Full-time

Pay: ?15,000.00 - ?20,000.00 per month

Benefits:

Cell phone reimbursement Internet reimbursement
Work Location: In person