Supervise work at all levels (receptionists, kitchen staff, maids, office employees etc.) and set clear objectives.
Monitoring employee performance and conducting regular evaluations to help improve customer service.
Collecting payments and maintaining records of funds and expenses.
Communicate with customers when appropriate (welcome them in the facilities, address their complaints, find solutions to problems, offer information etc.)
Deal with maintenance issues, shortages in staff or equipment, renovations etc.
Organizing activities and assigning responsibilities to employees to ensure productivity.
Coordinating with external parties, including suppliers, travel agencies, and conference planners.
Evaluating hotel performance and ensuring compliance with health and safety rules.
Partaking in financial activities, including establishing room rates, setting budgets, and assigning funds to departments.
Requirements:
Bachelor\xe2\x80\x99s degree in hospitality, business administration, or a relevant field.
A minimum of 3 years\xe2\x80\x99 experience in hotel management or a similar role.
Fluency in English; knowledge of other languages is a plus
Understanding of all hotel management best practices and relevant laws and guidelines
Working knowledge of MS Office; Strong understanding of hotel management best practices and data entry software.
Outstanding interpersonal communication and customer service skills.
Exceptional leadership abilities with great attention to detail.
Demonstrable aptitude in decision-making and problem-solving. Reliable with an ability to multi-task and work well under pressure
Ability to commute/relocate:
Panvel Sub-District, Raigarh - 410206, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Job Type: Full-time Salary: 918,000.00 - 925,000.00 per month Benefits:
Food provided
Schedule:
Day shift
Experience:
total work: 2 years (Preferred)
*Speak with the employer* +91 9223598980 Job Types: Full-time, Regular / Permanent Salary: 918,000.00 - 923,000.00 per month Benefits:
Food provided
Schedule:
Day shift
Ability to commute/relocate:
Navi Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Education:
Bachelor\'s (Preferred)
Experience:
total work: 1 year (Preferred)
Language:
Hindi (Preferred)
English (Preferred)
Speak with the employer +91 9223598980
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