Job Description

Job description

Job role:

Front Desk Manager

Location:

Bangalore

Department:

Hotel operations

Job experience:

3 years

Key responsibilities

Understanding of the hospitality/hotel industry with extensive work experience Understanding of the company's vision, business expansion plans, operational standards, etc. Understanding the nuances of managing a hotel under a brand network and optimise its operations with a bird eye view Understanding hotel pre-launch phase, day to day operations, etc. Understanding of various functions including front desk, housekeeping, F&B, engineering, etc. Supervising various functions and human resources (blue/white collar) Managing operational quality with attention to detail on various parameters such as infrastructure, services, staff, operations, etc. to ensure high service quality Handling & resolving escalations and grievances Liaising with various departments such as local police, health/fire/safety departments, local vendors, etc. and ensuring a cordial relationship Coordinating with other departments within the company to help resolve issues

Qualifications

Hospitality graduate/post-graduate or diploma in hospitality Min. 1-3 years of experience in a hotel, hostel, guest house, etc. Extensive operational knowledge of hotel operations Outstanding communication, interpersonal & time-management skills Flexible to relocate anywhere in southern India High attention to detail
Job Type: Full-time

Pay: ₹25,000.00 - ₹28,000.00 per month

Benefits:

Food provided Health insurance Paid sick time Paid time off Provident Fund
Schedule:

Day shift
Application Question(s):

Do you have Degree/ Diploma in Tourism Sector
Notice Period Duration

Experience:

front office : 4 years (Preferred)
Location:

Madikeri, Karnataka (Required)
Work Location: In person