Oversee daily front desk operations.
Manage and train front desk staff.
Handle guest check-ins and check-outs.
Address guest inquiries and complaints.
Coordinate with housekeeping and maintenance departments.
Manage reservations and room assignments.
Ensure accurate record-keeping and billing.
Monitor front desk supplies and inventory.
Maintain a welcoming and professional front desk environment.
Ensure compliance with hotel policies and procedures.
SKILLS
Excellent communication and interpersonal skills.
Strong leadership and team management abilities.
Proficiency in front desk software and reservation systems.
Problem-solving and conflict resolution skills.
Attention to detail and organizational skills.
Ability to multitask and work under pressure.
Customer service orientation.
Knowledge of hotel operations and services.
Financial management skills for budgeting and reporting.
Flexibility to work various shifts, including weekends and holidays.
Job Type: Full-time
Pay: ₹20,000.00 - ₹25,000.00 per month
Experience:
Hospital: 4 years (Required)
Language:
English (Preferred)
Work Location: In person
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