Job Description

About The Majesstine Sports

The Majesstine Sports is a premier indoor multi-sports facility in Bangalore offering world-class amenities for sports, fitness, and recreation. We aim to create an energetic, community-driven environment where members and guests enjoy exceptional service and memorable experiences.

:

The Front Desk Executive will serve as the first point of contact for members and visitors at The Majesstine Sports Facility. This role requires a polished professional who can efficiently manage reception operations, handle membership inquiries, support sales and follow-ups, and maintain a high standard of grooming and customer service consistent with the organization's brand values.

Key Responsibilities:

Welcome and assist members, guests, and visitors with courtesy and professionalism. Manage all front desk operations, including check-ins, appointment scheduling, and handling inquiries. Support membership sales by providing accurate information on services, packages, and ongoing offers. Conduct systematic follow-ups with prospective and existing clients to strengthen member relationships. Maintain organized records of memberships, attendance, and front desk transactions. Ensure the reception area is always well-maintained, clean, and representative of the facility's standards. Coordinate with internal departments to ensure smooth day-to-day operations. Adhere to grooming and presentation standards as per company policy. Handle administrative responsibilities and provide operational support when required.

Qualifications & Experience:

Bachelor's degree in Business Administration, Hospitality, or a related field preferred. 1-3 years of experience in a front desk, customer service, or hospitality role. Excellent verbal and written communication skills. Strong organizational and multitasking abilities. Proficiency in MS Office and basic CRM systems. Professional demeanor with a focus on customer satisfaction and service quality.

Key Competencies:

Customer-focused and service-oriented. Presentable, confident, and well-groomed at all times. Strong interpersonal skills and a positive attitude. Sales-driven with an ability to build rapport and retain clients. Reliable, punctual, and detail-oriented.
Job Types: Full-time, Permanent

Pay: ?18,000.00 - ?25,000.00 per month

Benefits:

Leave encashment Paid sick time Paid time off
Ability to commute/relocate:

Bandepalya, HSR Layout, Bengaluru - 560068, Karnataka: Reliably commute or planning to relocate before starting work (Preferred)
Education:

Bachelor's (Preferred)
Experience:

total work: 2 years (Preferred)
Language:

* English (Preferred)