Job Description

Location:

KlickIT Solutions

Experience Required:

3+ Years

Qualification:

Graduate

Job Responsibilities:

Handling customers professionally (in-person & remotely) Managing incoming and outgoing calls Responding to emails and WhatsApp communications Handling customer escalations with clarity and confidence Coordinating with internal teams for quick resolution

Requirements:

Graduate with

minimum 3+ years of experience

in customer service & escalation handling Strong communication skills with

good command of English

(spoken & written) Good team player with a positive attitude Willing to work beyond standard hours when required Customer-focused and solution-oriented approach

Why Join Us?

Professional work environment Opportunity to grow with a fast-growing service organization Hands-on exposure to premium brands and customer handling
Job Type: Full-time

Pay: ₹15,000.00 - ₹30,000.00 per month

Benefits:

Leave encashment Paid time off
Education:

Bachelor's (Preferred)
Experience:

total work: 3 years (Required)
Language:

English (Required)
Work Location: In person