Job Description

The Front Desk Executive will act as the first point of contact for members, clients, visitors, and partners across the organization's workspace. This role is responsible for creating a professional, welcoming environment while ensuring smooth front office operations, effective coordination with internal teams, and a consistently high standard of service delivery.

Key Responsibilities

Manage all front desk operations including greeting visitors, handling phone calls, emails, inquiries, visitor logs, access control, couriers, and general reception duties. Coordinate with facility, housekeeping, security, and maintenance teams to ensure cleanliness, readiness, and smooth day-to-day operations of common areas, meeting rooms, and reception spaces. Support onboarding of new members or clients, manage meeting room and space bookings, assist with events, and ensure timely escalation and resolution of issues or feedback. Maintain continuous communication with internal teams for operational updates and reporting. Conduct follow-ups with brokers, channel partners, and prospective clients through calls and emails; assist with site visits and space tours. Maintain records, perform data entry, and support routine administrative and coordination tasks.

Requirements

Graduate in any discipline with prior experience in front office, receptionist, customer service, hospitality, or managed workspace environments preferred; experience in handling clients, visitors, and multiple stakeholders is an added advantage. Strong verbal and written communication skills with the ability to interact confidently and courteously with members, visitors, brokers, vendors, and internal teams; must demonstrate a professional, approachable, and service-oriented mindset at all times. Excellent organizational, coordination, and multitasking abilities with strong attention to detail; capable of managing front desk operations, administrative tasks, and follow-ups simultaneously without compromising service quality. Proficiency in MS Office (Word, Excel, Outlook) and basic digital tools for data entry, reporting, scheduling, and communication; familiarity with CRM systems, workspace management software, or booking and scheduling platforms will be considered an advantage. Ability to work calmly, efficiently, and proactively in a fast-paced, people-centric environment while handling pressure, resolving issues tactfully, and maintaining a positive and professional demeanor.
Job Types: Full-time, Permanent

Pay: ₹10,000.00 - ₹20,000.00 per month

Work Location: In person