Job Description

Job Overview

:
We are looking for a friendly, energetic, and customer-focused Front Desk Receptionist to join our martial arts gym team. The ideal candidate will have excellent communication skills in both Hindi and Telugu and a passion for providing outstanding service to our members. This is a customer-facing role with a focus on creating a positive and welcoming environment for all visitors and members.

Key Responsibilities

:

Greet and assist visitors, members, and potential clients with professionalism and enthusiasm. Answer phone calls and emails, provide information on classes, schedules, membership options, and pricing. Manage check-ins and registrations for members, ensuring smooth entry and exit processes. Handle basic administrative tasks, including scheduling, member records, and data entry. Assist in maintaining a clean and organized front desk area. Foster strong relationships with existing members, creating an atmosphere of trust and engagement. Provide information on new promotions, events, or updates related to the gym. Address customer inquiries, complaints, and feedback in a timely and professional manner. Coordinate with instructors and other staff to ensure smooth operation of gym activities.

Basic Requirements

:

Fluent in

Hindi

and

Telugu

(written and spoken). Previous experience in customer service, hospitality, or front desk roles is preferred. Excellent communication and interpersonal skills. Strong organizational skills with attention to detail. Ability to multitask and manage time effectively. Basic computer skills (MS Office, email, etc.). Positive attitude, team player, and proactive. Ability to handle sensitive or confidential information with discretion.
Job Types: Full-time, Freelance
Contract length: 3 months

Pay: ?10,000.00 - ?15,000.00 per month

Benefits:

Flexible schedule
Language:

English (Required)
Work Location: In person